(Gathered via my feedback process and used anonymously with permission)
"Thank you for the help you gave me. When I first began the journey I was unsure at how I would benefit; but I knew I needed some help. After completing the counselling with you I can now see how it works. I now feel armed with techniques and skills to help deal with the times when things become dark, how to better take care of myself, believe in myself and overcome difficulties and not let them build up. Thank you so much!"
"Michelle always made me feel comfortable; and I found it easy to talk to her about anything."
“I wanted to say a huge thank you for really taking the time to help me and guide me through difficult times. Your service was both professional and personal. You helped me to be happy, confident and level headed - but most of all ‘true to myself’!”
“You have such a calming nature that really made me feel at ease and I felt comfortable discussing anything with you. You managed to help me out without me even noticing most of the time, which really shows your brilliance! I now as feel as though I am in control of my own life and have the skills to ease any negative thoughts by myself, when I need to.
I can't thank you enough for helping me get there.”
“I have seen Michelle for six months following my Dad’s unexpected death. I felt very anxious and low; and didn’t feel I was coping. Michelle is always professional and friendly. I always felt comfortable and reassured during all sessions and I felt I could be myself with no worries or judgments. Michelle is very understanding and supportive; and every session was taken at my own pace. I never felt under any pressure. She has shown me a lot of empathy and has guided me through my time working with her. She has helped me to understand the emotions I felt, reassured me that I’m not crazy; and provided me with a safe place to express the intense emotions that were very overwhelming at times. It took, and still does take time and effort to continue the healing process and Michelle has given me awareness and tools to think for myself; and also the skills to assist with dealing with various emotions. Michelle is a good listener, patient and encouraging. She has really helped me to process this particularly difficult time in my life and to better manage stressful situations and difficult personalities. She has helped me to see things in a new light and also different ways to handle life. I feel so much stronger and able to cope now and Michelle has helped me to think differently and believe in a clearer future. I would highly recommend this counselling service.
Thank you so much Michelle, I truly appreciate all you have done and all of your help and support. All the best for the future!”